Pickup Instructions

At checkout you will see the option to pick up your online store order at our retail location at 250 Augusta Avenue, in Toronto's Kensington Market.

Please follow these instructions for pickup:

1. Pickup hours are 12-4 pm daily.

2. We'll send you an email when your order is ready. Please note that after you place your order it will take at least 10 minutes to fulfill it. 

3. We ask that you please pick up your order within 1 week (e.g. if the order is ready on Monday, pick up by Sunday). Orders that are not picked up within 1 week may be canceled and a refund issued. 

4. If you don't see anyone at the door when you arrive, email justsayhi@bbmgifts.com or call (416) 594-6600.

5. Have your order confirmation with you, printed or on your phone.